Before you can book session at The Hive (for 2024), you need an approved enrolment in Xplor. Click here to find out more. Once enrolled, you can make the following types of booking:

TERM TIME
- Permanent/recurring: regular bookings made for a term or longer. Can be weekly or fortnightly, to suit your family’s needs

- Casual: one-off bookings, made via the XPLOR HOME app. You can do this until 30mins before the session starts, pending availability. After this cut-off, call 0450 896 686 to check whether we have space.

SCHOOL HOLIDAYS
Little Bees program is for YK-1. Big Bees is for Y2-6.
If your child is about to start Y2, book them into Big Bees for January.

Find all HP info, Little & Big Bee calendars and Terms & Conditions here. By booking, you are agreeing with our Ts&Cs.

 
 
 

Request a permanent booking

You can request permanent bookings i) in your enrolment form or ii) by email to us.
Permanent bookings are not made in the app.


Advising of Absence

If you know your child will miss a booked afternoon session, you must let us know before the session starts by submitting an “Absence” via the XPLOR HOME app. Permanent session fee still applies:

  1. Log in to HOME

  2. Bookings

  3. Select date & swipe up to see all bookings on that date

  4. Select relevant booking

  5. Select ‘Absence or Holiday’

  6. Add comment if appropriate

  7. Request

  8. Done

  9. Repeat for all required absences

If we're not notified of an absence by 3pm on the day, we must treat your child as missing and will follow up, according to our policy.

Failure to notify absence automatically incurs a standard $15 non-notification penalty fee, which is applied to your account and visible on your statement.

Create a casual booking

  1. Log in to HOME

  2. Bookings

  3. “+ New” (top right)

  4. Booking

    • Ignore ‘Absence or Holiday’

  5. Select child

  6. Select date

  7. Select CASUAL *Morning or *Afternoon

  8. Save

  9. Repeat 1-8 for all dates & children

  10. Once complete, select cart (top right)

  11. Request

  12. Done


Cancel a casual booking

This is done by submitting an ‘absence’ (see left), and will result in cancellation without charge, providing the absence is submitted before the session starts.

Create HP bookings

  1. Log in to HOME

  2. Bookings

  3. “+ New” (top right)

  4. Select ‘Booking’

    • Ignore ‘Absence or Holiday’

  5. Select child

  6. Select date

  7. Select “HP LilBees” or “HP BigBees”

    • Ignore term time room options

    • Ignore ‘Request a space’

  8. Save

  9. Repeat 1-8 for all dates & children

  10. Once complete, select cart (top right)

  11. Request

  12. Done

Early Bird bookings pay the price listed on the calendar. After the cut-off date, every day costs an extra $10.

At the time of booking, cost shows as $0. The correct cost is allocated to your bookings the following working day.


Cancel HP bookings

This is done by submitting an ‘absence’, and will result in cancellation without charge, providing the absence is submitted before the 7 day HP deadline (as per Ts&Cs). Absences submitted after the deadline will incur the full charge applicable at time booking was made, unless we can fill the spot from a waitlist.